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Dear Holistic Hair Tribe,

Due to the COVID-19, we are taking all the necessary precautions and safety measures to protect our staff members. While our online store is operating as normal, you may experience a delay in processing your inquiries and requests.

In particular:

Shipping and delivery date information may show longer than expected.

Returns and refunds may take longer than usual to ensure the health and protection of our warehouse team. Please expect at least 10 business days for our team to receive your return package, inspect the package, process it into inventory, and complete your refund.

We remain hopeful that everything goes back to normal soon and send our love and thoughts to those affected.

With love,

Your Holistic Hair Tribe Team

Customer Service Operating Hours: 10AM – 6PM EST